When The Problem Is Not For Us To Solve

In my job as a Receptionist for a non-profit transportation agency in Los Angeles, I normally encounter customers (mostly by phone and sometimes, in person) who have issues with our service. Although it is not my job to resolve their issues, my responsibility is to direct them to the appropriate department or person who could…

They Say I’m “Out Of This World” And I Don’t Mind.

Highschool days. Who would forget their 'highschool life'? No matter how good or bad those days are, they will always hold a dear part in our hearts. From the 'first day high' of our freshman year up to the very last day of our senior year--our Highschool graduation. So, are we to go down the…