Confessions Of A “People Pleaser”

The first part of Katy Perry's song, "Roar" described so accurately how I used to be before it dawned on me that I've had enough. And I've got no one else to blame but myself. (If the following content will somehow resonate with you, I hope you will learn something here) I have just been…

When The Problem Is Not For Us To Solve

In my job as a Receptionist for a non-profit transportation agency in Los Angeles, I normally encounter customers (mostly by phone and sometimes, in person) who have issues with our service. Although it is not my job to resolve their issues, my responsibility is to direct them to the appropriate department or person who could…